Terms and Conditions

Company: First City Dental

Phone: 904-824-8652

Email: [email protected]

Address: 10 Dolphin Dr, St. Augustine, FL 32080

By providing your phone number and consenting to receive messages through our chat widget, you agree to the following SMS messaging terms:

Consent to SMS Communications

By providing your phone number and consenting to receive messages through our chat widget, you consent to receive transactional and customer care text messages (SMS/MMS) from First City Dental at the mobile number you provided. Providing your phone number is optional. Consent is not a condition of receiving our dental services.

Types of Messages

You may receive appointment booking confirmations and reminders, responses to your appointment requests and inquiries, and care-related follow-up notifications. First City Dental does not send marketing or promotional text messages. All SMS communications are strictly transactional and service-related.

Message Frequency and Rates

Message frequency varies depending on your interaction with our services and the status of your appointment. Message and data rates may apply.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP to any message, emailing us at [email protected], or calling us at 904-824-8652. After you reply STOP, you will receive one final confirmation message and will not receive further text messages unless you opt back in.

Help and Support

For help, reply HELP to any text message, email [email protected], or call 904-824-8652.

Message Delivery

Carriers are not liable for delayed or undelivered messages.

Third-Party Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Responsibilities

By opting in, you confirm that you are the authorized user of the phone number provided, that the number is accurate and current, and that you are at least 18 years old or have parental/guardian consent.

Age Restriction

Our SMS program is intended for individuals who are at least 18 years of age.

Privacy Policy

Your information will be used in accordance with our Privacy Policy, which outlines how we collect, use, share, and protect your personal data.

Changes to These Terms

We may update these terms from time to time. We will update the Effective Date and may notify you of material changes via our website. Continued participation in our messaging program following any changes constitutes your acceptance of those changes.

Contact Us

First City Dental
Email: [email protected]
Phone: 904-824-8652
Address: 10 Dolphin Dr, St. Augustine, FL 32080